Privacy Policy
Last Updated: March 1, 2025
Welcome to SKINFIELD. This privacy policy ("Policy”) explains how SKINFIELD Ltd ("Company," "we," and "our") collects, uses, and discloses the personal information of users when using this website www.skinfield.com (the "Site"). We are committed to protecting and respecting your privacy. Kindly review the following information carefully to understand our perspectives and procedures concerning your personal data and the corresponding treatment it will receive. If you do not agree with this policy, you should not use this Site. Upon accessing the Site, you consent to the processing of your information and personal data as described in this Policy. Agreeing to our services ("Services") and any disputes related to privacy are regulated by this Privacy Policy alongside our Terms of Service, which include limitations on damages and the procedures for resolving disputes.
Personal Information
Personal information comprises data that can identify, relate to, describe, refer to, is capable of being connected with, or could be linked, directly or indirectly, to a specific consumer.
What Information We Collect
We may collect the following information about you:
Information You Provide
Your profile information: The personal data you provide upon registering on the Site, including your name, postal address, email address, telephone number, date of birth, username, password, details in your user profile, your selfie image and demographic information like gender.
Your skin analyzer’s image: The personal data you provide us when you send a photo of your analyzers with your skin mapping results.
Surveys, forms, and feedback: The personal data you offer when completing customer surveys, questionnaires, forms on the Site, participating in promotions, or providing comments or feedback.
Purchase information: Date provided during the purchase process on our Site.
Browsing and usage data: While navigating the Site or using the Services, we may collect your search activities, viewing history, and other interactions for customer or technical support, or to enhance our Services.
Comments and reviews: Personal data included in any comments or reviews you post on the Site.
Issue reporting and support: Details you share when reporting problems with our Site or seeking customer support.
Correspondence: Data you provide during communication with us via phone, email, or other methods.
Newsletters: The personal data you submit when you sign up for and utilizing our newsletters.
Information From Other Sources
We may gather information about you from other sources, including through third-party services and organizations. For example, if you access our Site through a third-party application, such as a social networking Site or a third-party login service (e.g., Facebook, Google), we may receive information about you that you have permitted to be shared through your privacy settings. Additionally, we may acquire information about you from other sources, such as when you consent to share information with one of our partners. In such cases, we may combine this data with the information we already have from our Site.
Information Automatically Collected
When you visit our Site, information about your browsing activities and interactions may be collected automatically from you or your devices, or via our third-party analytics providers. This may include utilizing technologies like session replay, which helps us enhance and troubleshoot our Services by recording how you use and engage with our Site. Both we and authorized third parties may gather this data directly from your browser's interaction with our Site. Additionally, this information can be collected through the use of cookies and similar technologies. These typically involve placing a small file (such as a text file or graphic) on your browser, which serves to recognize your device and gather information. In this privacy statement, the term “cookies” broadly refers to these technologies. For further details on cookies, please refer to the section below on Cookies and similar tracking technologies.
How We Use Your Information
We use your information, including your personal information, for the following purposes:
To establish and maintain our business relationship with you and to operate, enhance, and improve our Site, products, and services.
To manage your account and communicate with you about your use of our Services, which includes to sending reminders, responding to inquiries, and providing customer support.
To inform you about changes to our Services.
To customize the content and information we send or present to you, offer personalized products and instructions, and enhance your experience with our Services.
To provide information we think may interest you, including skincare or skin-related information or services.
To send updates, technical notices, security alerts, and support and administrative messages.
For marketing and advertising purposes including distributing newsletters and marketing materials related our products and services.
To understand how users access and utilize our Services, on both an aggregated and individual basis.
To process payments made through our Site.
For research and analytics purposes, including data analyzing, identifying trends, creating statistical reports, analyzing the accuracy and effectiveness of our Site and Services, including administering, troubleshooting, and improving the Site and the Services.
To address inquiries and complaints from you or other Services user.
To verify eligibility requirements for our Services.
Where we deem it necessary to investigate, prevent or act on illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or our Privacy Policy.
To comply with legal obligations, as part of our general business operations, and for other administrative purposes, such as customer records maintenance, monitoring agreement compliance, debt collection, and protecting our business interests.
For quality assurance and regulatory compliance.
For any other purpose with your notice or consent, or which we notify you about.
As detailed in the "Disclosing of information” section below.
Disclosing Your Information
We may share your information, including personal information in the following ways:
User Generated Content
You may choose to share personal data with us when you provide user generated content to our Site, including through our forums, message boards and blogs. It’s important to understand that any information you make public on our Site becomes public information, and will be available to other users of our Site and to the general public. We strongly advise exercising caution before disclosing your personal data or any other information on our Site. Once your personal data or other information is posted, it will no longer remain private or confidential. Should you offer feedback to us, we reserve the right to use and share such feedback on our Site, ensuring that your personal data is not linked to the feedback. If you expressly agree, we may display your name alongside your feedback. We will gather any information within such feedback and will handle the personal data it contains in alignment with this Policy.
Cookies And Similar Tracking Technologies
Our Site uses the following types of cookies for the purposes described below:
Disabling Cookies
You can disable cookies in the following ways:
U.S. State Specific Notice
Some U.S. states have enacted comprehensive privacy laws. The California Consumer Privacy Act, as amended by the California Privacy Rights Act or “CPRA” (collectively, the “CCPA”), the Virginia Consumer Data Protection Act (“VCDPA”), the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), the Utah Consumer Privacy Act (“UCPA”), and Oregon Consumer Privacy Act (“OCPA”) create additional privacy obligations for businesses and provide their residents with additional privacy rights. In addition to the rights granted above, if you are a California or Virginia resident, you have the right to: Opt out of the “sale or share” of your personal information for advertising purposes. We do not ‘sell’ or ‘share’ your personal information for monetary benefit. However, some third-party cookies placed on our Site may be considered a ‘sale or share’ as used for our ‘targeted’ or ‘cross-contextual’ advertising campaigns under California or Virginia law. You may opt out of such cookies as detailed in Cookies and similar tracking technologies section. You can exercise your rights by contacting us at {" "} customerservice@skinfield.com
Business/controller designation
Under the CCPA, we operate as a Business.
Under the VCDPA, CPA, CTDPA, UCPA, and OCPA, we operate as a Controller.
Security of Your Information
We implement technical and organizational security measures to safeguard your personal data against manipulation, loss, destruction, or access, use, disclosure, or alteration by unauthorized parties. However, it's important to recognize that no security measures can offer absolute protection. You are advised to take precautions to prevent unauthorized access to your password, phone, and computer. This includes logging off after using a shared computer, selecting a strong and unique password that is not easily guessed by others, and keeping your login details confidential. We cannot be held accountable for any passwords that are lost, stolen, or compromised, nor for any unauthorized activity on your account resulting from such incidents.
Should you suspect that your interaction with us has become insecure (for example, if you believe the security of an account you have with us has been compromised), we urge you to immediately inform us of the issue by getting in touch.
Retention Of Your Information
We retain personal information only for the duration that is reasonably necessary to provide a service you have requested or consented to, as well as for business and/or legal purposes (for example, in accordance with retention periods established for potential litigation limitation periods, etc.).
Our Policy on Children
Our Site is not intended for children under the age of 16. If a parent or guardian discovers that their child has supplied us with personal information without their approval, they should reach out to us using our Contact information provided. We will remove the information from our records promptly upon notification.
Third-Party Links
Our Site may contain links to other sites, including social media platforms, or be linked from them. This Privacy Policy applies solely to our collection and use of your data on our Site, and we cannot be held responsible for the privacy practices or policies of other third-party sites, even if accessed through links from our Site. Should you require information about the privacy policies of any other entity, we recommend contacting that entity directly, and we encourage you to actively seek out this information.
Changes To This Policy
Any changes or modifications to this Policy will be posted on our Site. We reserve the right to update the Policy at any time, and we advise you to review it regularly. The "Last Updated" date at the top of this document indicates the latest revision of this Policy. Should there be any significant changes to the Policy, we will inform you either via email or by placing a notice on our Site before the changes take effect.
Contant Information
We welcome your comments or questions about this Policy. You may contact us in writing at customerservice@skinfield.com.
For the purpose of applicable data protection legislation, the data controller of your personal data is SKINFIELD LLC, 8 The Green, Suite B, Dover, DE 19901, USA
